Customer Support | Local Account | Open To Fresh Grads

Date Posted: December 03, 2025

Company Overview

Founded in 2010, Transec is a boutique BPO company that does things differently. We don’t run massive operations where people get lost in the crowd. Instead, we work with clients who need lean, high-impact teams. This means every person on our team matters. Roles at Transec are often more dynamic, giving you the chance to build a broader skill set and take on meaningful work. We make sure our people have the space to contribute, learn, and be heard. We’re proudly based in the Philippines — consistently ranked as one of the best locations for world-class offshore talent. We’re always on the lookout for great people to join us at Transec. If you’re someone who wants to grow your skills and enjoys being part of a close-knit team, check out our current openings. We’d love to hear from you! Website https://transecbpo.com/careers

Job Description

  • Assist customers through phone, email and chat regarding product inquiries, pricing orders and delivery updates
  • Document all customer interactions in the CRM
  • Resolve concerns and provide appropriate solutions
  • Coordinate with internal teams and branches
  • Monitor pending cases and escalate when needed

Qualifications

  • Open to fresh grads without experience
  • At least high school graduate
  • Able to communicate in English and Filipino
  • Customer service experience in any field is a plus