Privacy Policy

1. About this policy

FilWeb Asia Inc. handles information submitted through this FilWorx website. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit filworx.com, submit a demo inquiry. We handle personal information in accordance with the Philippine Data Privacy Act of 2012 and applicable rules. Employee and financial information processed inside an HRIS or Ledger account is subject to the separate arrangements for that account.

2. Information we collect

When you submit a demo inquiry, the form asks for your name, work email, company and product interest, plus an optional phone number and message. The form also records the page from which your demo inquiry was submitted. Please do not include employee records, financial documents, identification numbers or other sensitive information.

Serving and protecting the website can involve technical information such as IP address, browser information, requested URLs and server logs. The inquiry endpoint uses a keyed hash of the IP address and recent request timestamps to limit abuse; its rate-limit files do not contain your inquiry message or raw IP address.

3. Purposes and basis for processing

Inquiry details are used to respond to your demo inquiry, contact you using the details you provide, arrange a demo and discuss the product requirements you provide. Technical information supports delivery, troubleshooting and protection against abuse. Submitting a demo inquiry does not subscribe you to a marketing mailing list. We process inquiry details to take steps at your request before a possible service agreement, where applicable. We rely on legitimate interests for proportionate website security and ordinary inquiry administration, balanced against your rights, and on legal obligations where required. Where consent is necessary for an additional purpose, we will request it separately. Required form fields allow us to respond and understand your inquiry; without them, we may be unable to arrange a demo.

4. Sharing and service providers

Inquiries are sent to the FilWorx team at FilWeb Asia. Authorized team members and the hosting and email providers involved in delivering or handling the inquiry may process it for those purposes. We do not sell personal information. We may disclose information where required by law or necessary to establish, exercise or defend legal claims. If a service provider processes information outside the Philippines, applicable data protection obligations and appropriate safeguards continue to apply. Links to other websites are governed by those websites’ privacy notices.

5. Retention and security

Demo inquiries are retained only as needed to handle the inquiry and related follow-up, unless a legal obligation requires longer retention. When information is no longer needed, it should be securely deleted or anonymized, subject to applicable legal requirements and backup cycles. Access is limited to authorized people who need it for the stated purposes. Rate-limit entries use a 15-minute request window; expired rate-limit files are removed through the server’s scheduled cleanup procedure. Hosting logs and backups follow the hosting operator’s documented retention and access controls. No online system can guarantee absolute security.

6. Cookies and similar technologies

On the public website, Google Analytics is loaded only if you choose Allow analytics. It helps us understand visits, pages viewed and website use. Google may process technical information, browser and device information, cookie identifiers and approximate location derived from a connection. Analytics cookies may distinguish visits. We do not send inquiry names, email addresses, phone numbers, company names or messages to Analytics. Our page-view configuration omits URL query strings and fragments and limits referrer information to its origin. Advertising storage, ad personalization and Google signals are disabled in our tag configuration. Google processes Analytics information under its own terms and privacy arrangements and may process it outside the Philippines.

You can decline analytics and still use the website and inquiry form. The Analytics preferences control in the footer lets you change or withdraw your choice; declining after acceptance stops this website’s Analytics tag and removes its accessible Analytics cookies. Withdrawal does not erase previously collected data. We store your choice in this browser until you change it or clear browser storage. Analytics does not run on local or staging previews. See Google’s Privacy Policy and Google’s Analytics opt-out information. Analytics processing relies on your consent; separate inquiry handling remains as described above.

7. Your rights and how to contact us

Subject to applicable law, you have rights to be informed, access and correct your information, object to processing, and request erasure or blocking. Data portability and the right to seek damages may apply in circumstances provided by law. Where processing is based on consent, you may withdraw that consent without affecting prior lawful processing. Use FilWeb Asia’s contact page and identify your request as a FilWorx website privacy matter. We may need to verify your identity and authority before acting on a request. We will explain any lawful limitation that prevents us from fulfilling it. Avoid sending sensitive documents before a suitable verification process is arranged. You may also raise a concern with the Philippine National Privacy Commission.

8. Children’s information

This website is intended for business representatives, rather than children. Please do not submit personal information about children through the demo form. If you believe such information has been submitted, contact us through the privacy request channel above so we can review and address it.

9. Updates to this policy

The version published on this page applies to the website as described. Material changes to how information is handled should be reflected here and communicated as required.