Company Overview

Filweb Asia, Incorporated is a world class provider of prime business and knowledge process outsourcing (BPO/KPO) services. We focus on delivering value-added back office solutions, media platform designs, and various other offshore outsourcing solutions. Our ultimate goal is to bring long-term benefits to your organization and your markets.

Job Description

• To handle email correspondence for virtual fair support
• To coordinate directly with the client via call/ or chat throughout the shift
• To do other tasks as required and appropriate

Qualifications

• With or without call center experience, but with very good written english communication skills ( and also verbal, interfacing/communicating with the client throughout the shift
• Superior/outstanding documentation skills
• Advanced level of computer literacy (knowledgeable with ms office suite)
• Customer-oriented/focused
• Keen attention to detail
• Knowledge retention