Job Description: Medical Customer Service (Work From Home) We are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service to patients and healthcare providers via phone, email, and chat. Responsibilities: Answering patient inquiries and scheduling appointments Providing support to healthcare providers Troubleshooting and resolving patient issues Ensuring patient satisfaction with our services Documenting all interactions in our CRM system Requirements High school diploma or equivalent Previous customer service experience Excellent communication skills Ability to multitask and work in a fast-paced environment Familiarity with medical terminology and procedures