Customer Service Representative Cum Sales

Date Posted: January 03, 2022

Job Description

  • Esponsibilities:  Receive inbound support telephone calls, e-mails and chat sessions  Learn our products and processes and become an industry expert  Document each customer contact in our support ticketing system  Problem solve with our clients  Research and thoroughly document customer issues for escalation when necessary  Help create knowledge base articles for common questions and issues
  • CALL NUMBER FOR HR MANGER 055-9064610 & 052-4448539

Qualifications

  • A background in customer service is required Passion for quality customer service Strong problem-solving skills Detail oriented Strong technical abilities Exceptional verbal and written communication skills Organization and multi-tasking skills Basic experience with Microsoft Excel, Word, and Outlook Fast learner Job Type: Full-time
  • EMAIL HR marblestonegen@gmail. Com