Company Overview

Filweb Asia, Incorporated is a world class provider of prime business and knowledge process outsourcing (BPO/KPO) services. We focus on delivering value-added back office solutions, media platform designs, and various other offshore outsourcing solutions. Our ultimate goal is to bring long-term benefits to your organization and your markets.

Job Description

• Develop strong customer relationships and will be responsible to resolve queries of the customers through e-mail and chat
• Offer to call the customer at their convenience should they have questions that may be better answered over the phone rather than through live chat
• Manage and take ownership of the resolution process for all customer related issues

Qualifications

• Fresh graduate are welcome to apply
• Good communication skills
• Computer and internet navigation skills
• Amenable to work in shifting schedules
• Willing to work in alabang and san pedro office