Coordinate with our global people operations team to determine office policies and procedures
Serve as a primary point of contact and advocate for our manila and apac zone associates on people ops related matters, including but not limited to the administration of policies, benefits, processes, payroll, employee handbook, guidelines, and resources
Be an advocate for all associates by fairly and consistently resolving issues in a timely and positive manner. Handle employee relations issues in a manner that is aligned with company policy, local law, and that supports partnerhero culture
Manage the day to day activities related to employee lifecycle transitions and benefits within the global company standards.
Support wellness initiatives and lead and document focus groups, skip level 1:1’s and other tools that enable transparent open communication channels as well as employee engagement.
Lead conflict resolution conversations, as well as providing coaching and tools for leaders and associates on this matter.
Support the learning and development initiatives for the manila hub by leading workshops, identifying talent and guiding associates on development roadmaps
Support the recruitment team in manila hiring needs, such as open house, interview process and on-boarding.
Manage and update employee records utilizing our hris system
Develop and lead company-wide programs, events, and initiatives
Collaborate with team members to develop, document and implement new programs and processes
Manage payroll of manila employees
Take a proactive stance in making sure our manila hub is operating smoothly, raising issues and bringing ideas to our people operations team frequently
Provides coaching and guidance to managers and leaders around all aspects of performance management, including career calibration, peer insights, and development plans
Qualifications
+ years of experience in different HR leadership roles
A bachelor’s degree
Experience doing payroll for filipino companies
Deep understanding of philippines labor law
Excellent written and verbal communication skills
Highly organized, detail-oriented, and proactive approach to work
Strong-willed (you get things done) but also kind-hearted (you’re empathetic and easy to work with)
Tech-savvy (you are equally versed in ms office, google suite, and slack; you know how to troubleshoot technical issues related to hardware, software, and internet connections)
The desire to stretch yourself and learn new skills
Excitement about absorbing and contributing to partnerhero’s dynamic startup culture!