Customer Care Service Remote

Date Posted: July 18, 2023

Company Overview

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Job Description

  • Job Description: Customer Service Representative (Work from Home) We are seeking a Customer Service Representative to join our team. This position will be a work from home opportunity. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat. Responsibilities: Responding promptly and professionally to customer inquiries via phone, email, and chat Providing accurate information to customers about products and services Resolving customer issues and complaints in a timely manner Keeping accurate records of customer interactions and transactions Identifying and escalating priority issues to the appropriate team members Meeting and exceeding customer service expectations Requirements: High school diploma or equivalent Excellent communication skills, both written and verbal Strong problem-solving skills Ability to multitask and manage time effectively Proficiency in Microsoft Office and other relevant software Previous customer service experience preferred We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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