J&t Express Inc

Experience

6 Months

Processing Time

3 Days (Fast)

Claims And Arbitrator


Date posted: December 23, 2019

Job Description

  • Facilitate communication between disputants to guide parties toward mutual agreement
  • Clarify issues, concerns, needs, and interests of all parties involved
  • Conduct initial meetings with disputants to outline claims process
  • Interview claimants, agents, or witnesses to obtain information about disputed issues
  • Responsible for handling complaints about abnormal shipments within the company, including lost, damaged, delayed and other express shipments
  • Responsible for complaints and grievances between outlets
  • Responsible for the summary and analysis of the Arbitration Department's statements
  • Responsible for handling customer complaints (loss, damage, delay)
  • Responsible for external coordination
  • Settle procedural matters such as cost, or determine details such as witness numbers or time requirements

Qualifications

  • Candidate must possess at least Bachelor's/College Degree in any field.
  • At least 1 Year(s) of working experience in the related field is required for this position.